-orders are typically processed and shipped within 2–4 business days after your order is placed.

-during product launches, limited drops, weekends, holidays, or periods of high order volume, processing may take slightly longer.

-as a small independent brand, please allow a little extra time during busy periods. i will always work to get your order shipped as quickly as possible.

-orders within the united states are typically delivered within 3–7 business days after shipment, depending on the destination and shipping carrier.

-delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside of staunch works' control.

-international orders typically take 7–20 business days after shipment, depending on the destination, shipping carrier, customs processing, and local delivery services.

-international customers are responsible for any customs duties, import taxes, VAT, or other fees charged by their country. these charges are not included in the product price or shipping cost unless explicitly stated at checkout.

-staunch works is not responsible for delays caused by customs or local authorities.

-once your order has shipped, tracking information will be sent to the email address provided at checkout. please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

-please make sure your shipping information is correct before completing your order. if you provide an incorrect or incomplete address, contact me as soon as possible.

-if an order is returned because of an incorrect address, additional shipping costs may be required to resend the package.

-if your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the carrier.

-if your package arrives damaged, please contact me as soon as possible with your order number and photographs of the package and product so I can review the situation.